Pure Fiji

Pure Fiji encapsulate the philosophy of sustainability.  Not only are it's botanical ingredients 'wildcrafted' - harvest from their natural, wild and uncultivated environment - the production of these beautiful natural products incorporates sustainability of communities.  Pure Fiji has created networks with communities across Fiji, who collect ingredients from wherever they may be found growing naturally in in their original habitats, be it the rainforest or along coral beaches. This provide a cottage industry in families and communities, which support their financial and social sustainability.

Pure Fiji

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FAQ

How is my order shipped?

Typically we use Australia Post.  If it is more economical, we may use an alternative carrier and we deliver Australia wide.

We post 3 times a week.

Once payment has been received we will send you an email confirmation.

Postage times will vary depending on location however in most cases you should receive your order within 3-5 business days from the postage date.

Can I have it sent Express Post?

Absolutely!  Just select that option at check out.  

Express Post orders are sent via Australia Post. Please refer to the Australia Post website for delivery time frames.  For items larger than Australia Post limits we use a range of courier services. 

How can I track my order?

When we ship your order, we automatically send you your tracking number. (Please check your junk folder)

What is your return policy?

All claims must be made within 14 days of delivery.

Please contact us quoting your order number, with details of your proposed return before proceeding.

Unless the goods are defective or sent in error, you will be required to pay postage with tracking to return goods. Items must be received in original, unopened condition and packaged safely so damage does not occur.

If returned goods are used or in an unsaleable condition, then your return may not be processed.  There is no return or exchange available on discounted or on sale items.